Customers of the bankrupt cryptocurrency exchange FTX now have another opportunity to access their funds by filing a loss claim.
Introduced by FTX Creditors in Chapter 11 bankruptcy proceedings, the FTX Customer Claims Portal permits customers to verify their identity, review their transaction history, and submit electronic claim proof as necessary.
The Kroll Restructuring Administration, which handles claims and reports for FTX Creditors, is in charge of the site. Its goal is to make it easier to get money back from the bankrupt exchange.
The portal’s official website address, according to the tweet, is claims.ftx.com
— FTX 2.0 Coalition (@AFTXcreditor) July 11, 2023
Customers who had accounts with FTX.com, FTX.us, Blockfolio, FTX EU, FTX JP, and cryptocurrency exchange Liquid can access the portal. A U.S. court ruled last month that customers must file their claims by September 29.
Customers can access the portal to check their account balances as of November 11, 2022, the date FTX declared bankruptcy after a huge attack drained its cash reserves.
Customers who validate their account balances do not need to take any more action, but those who dispute their balance or have additional claims against FTX can submit electronic claim documents using the portal.